What is 10,000 MORE voices?
The 10,000 MORE Voices Initiative gives you an opportunity to tell us your experience of receiving health and social care and in particular highlight what is important to you and what matters to you.
What happens to the information gathered through 10,000 MORE Voices?
Please note that all information received through 10,000 MORE voices will be kept confidential. We do not need to know your name. All information will be handled and stored in accordance with the Data Protection Act 1998. By taking part in this patient experience survey you are consenting to your anonymous information being used for research and analytical purposes within the HSC.
Do I have to take part?
No. If you choose not to take part, this will be respected and will not affect your care in any way.
If you do wish to take part, you are consenting to your anonymous information being used with that of others in the development of reports on patient and client experience.
Will my personal information be kept confidential?
Yes. If you agree to share your experience with us, all personal information will be kept confidential. We do not need to know your name. When giving your account, it is important that you do not record the names of any family members, carers or professionals.
All information will be handled and stored in accordance with the Data Protection Act 1998.
Please note we will not be able to follow up on individual cases. However, in the interest of patient safety, if poor or dangerous practice is identified this will immediately be reported to the senior manager so that appropriate action may be taken.
What will happen if I agree to take part and then change my mind?
You can change your mind about taking part at any time. Your decision will be respected and will not affect your care in any way.
How do I share my experience?
If you would like to share your experience with us, you can:
• complete the survey at http://10000morevoices.hscni.net/
• request a paper version of the survey from either:
Linda Craig (firstname.lastname@example.org) or
David Todd (email@example.com)
Telephone:0300 555 0114 ext. 362868 (office hours).
This can then be returned free of charge in the envelope provided with the survey.
What happens to the information gathered through ‘10,000 MOREVoices’?
The information will be recorded and the main themes identified using a software package called SenseMaker. Regular reports and recommendations will be published on www.publichealth.hscni.net or www.hscboard.hscni.net
Please note that by taking part in this patient and client experience survey you are consenting to your anonymous information being used for research, statistical and analytical purposes; in the development of reports; staff education and training, and for other purposes within the HSC