We want to ensure that everyone who uses our health and social care services has an opportunity to give us their feedback on how they felt whilst receiving care. We want to work in partnership with people who use our services, the information they give us will help us in the following ways;
- To provide a source of evidence of the quality of care from the patient/client perspective
- To improve experience within the Trusts
- To inform training and education for our staff
- To inform regional policies
- To help shape the way services are planned and delivered