About Us

Patient and client experience is recognised as a key element in the delivery of quality healthcare. In line with this, the Public Health Agency (PHA) is carrying out an extensive piece of work across all Health and Social Care Trusts (HSCTs), with the aim of introducing a more patient and client-focused approach to services and shaping future healthcare in Northern Ireland.
This is called ‘10,000 More Voices’. Unlike other healthcare questionnaires, it gives you an opportunity to highlight what is important to you, such as what you particularly liked or disliked about the experience and what matters to you.

We want to read accounts from patients and clients (or families and carers) of your experiences in healthcare, so we can understand the impact this experience has had on you (or the person in your care).

Before you decide to share your experience with us, please read this information carefully.

Improving The Patient And Client Experience